# License key doesnot sending to email **URL:** \ **Category:** Questions\ **Created:** [February 9, 2026, 9:47am UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632 "2026-02-09T09:47:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![axenovV](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/axenovv/32/158120_2.png) [@axenovV](https://community.n8n.io/u/axenovV)\ **Post date:** [February 9, 2026, 9:47am UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632/1 "2026-02-09T09:47:39Z")
Describe the problem/error/question I registered for an n8n license (community/enterprise evaluation) and submitted my email, but the license activation key never arrives. I’ve checked Spam, Promotions, and all other folders — nothing from n8n. The instance is running and fully functional, but shows this message in logs: [license SDK] Skipping renewal on init: license cert is not initialized I’d like to activate the license but cannot proceed without receiving the key via email. I’ve tried re-requesting it multiple times — still no email. Is there another way to obtain the activation key (e.g., from the n8n dashboard/account page)? What is the error message (if any)? [license SDK] Skipping renewal on init: license cert is not initialized No other errors — the instance works fine in community mode. Please share your workflow N/A — this is a licensing/account issue, not workflow-related. Share the output returned by the last node N/A Information on your n8n setup - n8n version: 2.6.4 - Database: PostgreSQL 17 - n8n EXECUTIONS\_PROCESS setting: queue (with Redis + worker) - Running n8n via: Docker Compose (self-hosted, behind Traefik reverse proxy) - Operating system: Linux (Docker on remote server managed by Dokploy) ---
**Author:** ![Anshul\_Namdev](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/anshul_namdev/32/178229_2.png) [@Anshul\_Namdev](https://community.n8n.io/u/Anshul_Namdev)\ **Post date:** [February 9, 2026, 10:06am UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632/2 "2026-02-09T10:06:28Z")
Hi @axenovV Welcome! Reaching out to [help@n8n.io](mailto:help@n8n.io) would really help in this case and they can validate and send another email to you, also you can retry registering for license, let me know what works. ---
**Author:** ![PARCTV](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/parctv/32/61905_2.png) [@PARCTV](https://community.n8n.io/u/PARCTV)\ **Post date:** [February 9, 2026, 10:36am UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632/3 "2026-02-09T10:36:22Z")
Same problem here ---
**Author:** ![Anshul\_Namdev](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/anshul_namdev/32/178229_2.png) [@Anshul\_Namdev](https://community.n8n.io/u/Anshul_Namdev)\ **Post date:** [February 9, 2026, 2:37pm UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632/4 "2026-02-09T14:37:35Z")
Hi @PARCTV Welcome! Have you tried re-registering for your license does it cause the same issue that the email is not coming in your inbox? ---
**Author:** ![PARCTV](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/parctv/32/61905_2.png) [@PARCTV](https://community.n8n.io/u/PARCTV)\ **Post date:** [February 9, 2026, 3:27pm UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632/5 "2026-02-09T15:27:23Z")
I received the key about an hour ago. ---
**Author:** ![system](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/system/32/195824_2.png) [@system](https://community.n8n.io/u/system)\ **Post date:** [May 10, 2026, 3:27pm UTC](https://community.n8n.io/t/license-key-doesnot-sending-to-email/262632/6 "2026-05-10T15:27:35Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.