Login nicht möglich, Passwort Recovery sendet keine Mail

Describe the problem/error/question

Login ist nicht möglich. Es stimmt angeblich das Passwort nicht, obwohl ich mich schon Monate damit anmelde. Ich habe bereits versucht das Passwort zurückzusetzen, jedoch erhalte ich hier keinen Link per Mail zugesandt.

What is the error message (if any)?

Problem logging in

Wrong username or password. Do you have caps lock on?

Information on your n8n setup

  • n8n version: Online

hey @Stoney !

I assume you are using the Cloud version, if you already tcontacted the n8n team at [email protected] , and have a ticket id, maybe @Jon_James if is availble(which i do nt htink is not until 5th), and share with him in DM your worspace id and ticket number.
Cheers!

1 Like

Not until January 5th? That’s really awful…
Thanks anyway!

Anyway, you can check in the Discord channel, there maybe some n8n staff are more regular with the presence…

Hi

The support team is around, its just me thats out until the 5th :innocent: . Happy to take a look, though. :raising_hands:

1 Like

Hi @Jon_James, thanks for offering to take a look! Unfortunately, I can’t send you a private message yet (the forum blocks DMs to your account). What’s the best way to share the details/logs with you?