Hi @Megan_A , I attach here my CV in case you were interested in talking about the project!
MANUEL GÁLVEZ DEL POSTIGO FERNÁNDEZ
[email protected] |
Granada, Spain (Available for remote work across Europe)
LinkedIn: https://www.linkedin.com/in/manuel-gálvez-del-postigo-fernández-525739135/ | Portfolio: Available upon request
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LOW-CODE AI DEVELOPER | N8N EXPERT | CONVERSATIONAL AI & RAG SPECIALIST
Automation engineer specializing in low-code AI solutions, process optimization, and enterprise workflow orchestration. Expert in N8N, RAG systems, and multi-channel intelligent agents. Proven track record delivering 70% operational time reductions through scalable AI-powered automations.
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PROFESSIONAL EXPERIENCE
AI Solutions Architect & Automation Consultant
Freelance / Independent Consultant | Granada, Spain | November 2023 - Present
LOW-CODE ENTERPRISE AI AUTOMATIONS
AI Customer Service Platform - DominIA Law Firm
• Stack: N8N + Chatwoot + Claude Opus + PostgreSQL + Qdrant + Redis
• Process Analysis: Mapped client intake workflows and automated 92% of routine inquiries
• Features: Multimodal processing (text/voice/image), RAG with legal documents, automated scheduling
• Impact Metrics:
→ 3,000+ conversations/month managed
→ 92% automatic resolution without human intervention
→ Average response time: <2 seconds
→ System uptime: 99.2%
• Client Training: Created documentation and onboarding materials for internal staff
Voice AI System with VAPI - Intelligent Phone Agents
• Integration: VAPI + Google Calendar + NocoDB
• Business Process Optimization: Analyzed appointment scheduling workflows and eliminated manual coordination
• Capabilities: Automated scheduling, real-time transcription, sentiment analysis
• Results:
→ 500+ calls processed/month
→ 85% success rate in automated scheduling
→ 60% reduction in administrative time
→ Automatic call quality monitoring and error detection
RAG Knowledge Base for Slack - Internal Query System
• Architecture: Qdrant Vector DB + OpenAI Embeddings + Multi-LLM (GPT-4/Gemini)
• SaaS Integration: Connected Slack workspace with existing knowledge management systems
• Performance:
→ Knowledge base: 500+ vectorized documents
→ Response time: <3 seconds
→ Answer accuracy: 88%
→ Active users: 50+ employees
• Troubleshooting: Implemented monitoring dashboards and error tracking for continuous optimization
BUSINESS PROCESS AUTOMATION & SAAS IMPLEMENTATION
Comprehensive AI-Powered Invoice Processing System
• Process Analysis: Identified bottlenecks in manual invoice handling across 5 departments
• Multi-Channel Integration: Email, Telegram, WhatsApp, Web Forms, Google Drive
• SaaS Platforms Connected: Airtable, Baserow, Google Sheets, custom APIs
• AI Extraction: 95% accuracy in automated data extraction
• Impact:
→ 300+ documents/month processed automatically
→ 75% reduction in manual processing time
→ Documented ROI: 200-300% in first 6 months
CLIENT-FACING & TECHNICAL COMMUNICATION
• Conducted 20+ client kickoff meetings and technical discovery sessions
• Created technical documentation and training materials for end-user onboarding
• Delivered live system demonstrations and workflow walkthroughs
• Provided ongoing support, error analysis, and troubleshooting for production systems
• Communicated complex technical concepts to non-technical stakeholders
Additional Technical Projects
Algorithmic Trading & Cryptocurrency Analysis (2022-2024)
• Development of automated trading bots with Python and Pine Script
• Strategy backtesting with historical data
• API integrations: TradingView + MetaTrader5
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TECHNICAL SKILLS
LOW-CODE AUTOMATION PLATFORMS (Primary Expertise)
• N8N: Expert level (300+ custom nodes, complex workflows, production deployments)
• Make.com: Advanced (multi-step integrations, error handling)
• Zapier: Advanced (business process automation)
ARTIFICIAL INTELLIGENCE & MACHINE LEARNING
• LLMs: Claude (Opus/Sonnet), GPT-4/4o, Gemini, Llama
• AI Integration: OpenAI API, Anthropic API, Google AI
• Embeddings: OpenAI text-embedding-3, Cohere
• Vector Databases: Qdrant, Pinecone
• RAG Systems: Production-ready design and implementation
• Voice AI: VAPI, Whisper, TTS systems
DEVELOPMENT & INFRASTRUCTURE
• Languages: Python, JavaScript/Node.js, SQL
• Databases: PostgreSQL, Redis, MongoDB, NocoDB
• Cloud & DevOps: Docker, Google Cloud Platform
• API Development: REST, Webhooks, WebSockets
• Version Control: Git, GitHub
SAAS PLATFORMS & INTEGRATIONS
• CRM & Communication: Chatwoot, Slack, WhatsApp Business API
• Databases: Airtable, Baserow, Google Sheets (Advanced)
• Calendar & Scheduling: Calendly (API integrations)
• Monitoring: Custom dashboards, error tracking, performance analytics
BUSINESS & SOFT SKILLS
• Business Process Analysis & Optimization
• Client Onboarding & Kickoff Management
• Technical Documentation & Training Material Creation
• Troubleshooting & Error Analysis
• Stakeholder Communication (technical & non-technical)
• Problem-solving under pressure
• Autonomous & collaborative work
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VERIFIABLE IMPACT METRICS
• Production Automations Deployed: 15+ complex workflows
• Messages Processed: 10,000+/month across all channels
• Average Operational Time Reduction: 70% in manual processes
• System Availability: 99%+ uptime
• Active End Users Supported: 200+
• Client ROI: 200-300% within first 6 months
• Client Satisfaction: High retention rate with ongoing support contracts
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EDUCATION
MBA - David Marchante Business Performance Institute | 2023-2024
Master in Cryptocurrency & Capital Management - Bruno San Martín | 2023-2024
Master in Cryptocurrency & Blockchain - Mundo Crypto Academy, Dubai | 2022
Master’s Degree in Renewable Energy - Miguel de Cervantes European University | 2020-2021
Electronic Engineering - University of Granada | 2014-2020
• Erasmus Program - Sapienza University, Rome (2016-2017)
• Exchange Program - University of Montana, USA (2018)
Additional Training
• Advanced Course in Stock Market Analysis and Strategies - University of Granada (2019-2020)
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LANGUAGES
• Spanish: Native
• English: C1 (Certificate in Advanced English) - Fluent professional communication
• Italian: B2
• French: A2
• German: Basic (willing to learn for team integration)
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INDUSTRY USE CASES
Legal Sector
• Multi-channel chatbot with intelligent handoff to human agents
• RAG system for legal document queries
• Automated client scheduling and intake
Financial Sector
• AI-powered invoice and accounting document processing
• Automated data extraction and multi-database integration
• Process optimization for financial workflows
Property Management
• Automated damage report processing with AI analysis
• Contractor assignment workflows
• Tenant notification systems
• Multi-channel communication automation
Services Sector
• Voice AI for phone support and appointment booking
• Internal knowledge base with Slack integration
• SaaS platform implementations and integrations
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VALUE PROPOSITION
“I transform enterprise operations through low-code AI solutions and intelligent automations, achieving 70%+ reductions in operational times while improving customer experience with 24/7 available systems. My approach combines cutting-edge AI technology (RAG, LLMs, Voice AI) with practical, scalable N8N implementations that deliver measurable ROI.”
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WORK PREFERENCES
• 100% Remote from Spain (Granada) for European companies
• Available for video calls during CET/CEST business hours
• Flexible with occasional travel for team events or client meetings
• Long-term commitment focused on growth and development
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REFERENCES & PORTFOLIO
• N8N workflow portfolio available upon request
• Live system demonstrations