Lost access to folders

Questions
1

Describe the problem/error/question

When I logged in to N8N cloud today I lost the ability to view my workflow folders or create new folders. I can search for my workflows but I cannot view the folders. My license has not changed, but it looks like the feature is no longer available.
Can someone confirm if there has been a change to the folder feature.

What is the error message (if any)?

“Plan lacks license for this feature”

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app): cloud
  • Operating system:
2

@joedev3

Can you reach out to help@n8n.io ?

3

yes, was about to do just that as well

4

Hi @joedev3
Folders haven’t been removed or moved behind a higher plan. They ship to every registered user, and no Cloud plan lacks them, so “Plan lacks license for this feature” isn’t describing your plan, it’s the license entitlement failing to load on the instance, which makes the UI gate the feature and drop you back to a flat workflow list.
Your folders and everything in them are still in the database. They render again as soon as the entitlement reloads, so there’s nothing to rebuild on your side once it’s sorted.