Lost workflows after started starter subscription and end of free period

Questions
1

I can’t to recover all workflows and credentials which I created in free period. What I export - all 3 archives are empty! nothing is there. Support does not answering 4h.

Is any chance I can get all things back? Very awful welcoming new users. There were no warnings or instructions.

2

Hi @tumanna

n8n does keep backups of trial workspaces for a short period, but they are not kept indefinitely. The Cloud free‑trial documentation explains that after your trial ends you have up to 90 days to download or export your workflows; after this window all data is permanently deleted and cannot be recovered. Therefore:

  • If the trial ended very recently, contact n8n Cloud support immediately. They may be able to restore your workspace from a backup, especially if you are still within the 90‑day grace period.
3

I’m afraid your only way is contacting support. I haven’t seen or heard any other ways to get it back.

Give them a few more hours, they should respond soon!

Good luck!