Missed inbound email from execution logs

Describe the problem/error/question

In our workflow we have GMail [all unread email event] as our inbound channel, we observed that execution logs did not capture 2 or more emails arriving on exact same timestamp. It only recorded the first one and no trace for 2nd one. This caused reliability issues.

What is the error message (if any)?

No trace for an inbound data in execution logs

Please share your workflow

GMAIL → AI classifier → Gmail label → GMail Forward
can’t copy paste due to confidential information

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version: 1.70.2
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app): cloud n8n
  • Operating system:

Hi @Priyam_Shah

Thanks for posting here and welcome to the community! :cupcake:

Can you share at least a bit more information about the metadata of these emails? Did they have the same content?
Can you check if they have the exact same time stamp (seconds).

How did you configure your Gmail Trigger node? e.g. poll time? any filters?

Thank you @ria for helping on my issue,

The emails have similar structure but different content.

Metadata: Emails can have resume, career, payroll, marketing, newsletter, internal conversation, referrals, etc related content. As this is a inbound email classifier for a company.

The trigger is Unread Emails to be processed. No filters.

At a high level from Gmail inbox i was able to see couple of emails for same 4:00 PM as a timestamp.

Hi @Priyam_Shah

Does that mean the email subject is the same for those emails?

no it is different for each email

I was not able to recreate this. Can you share your workflow and some example emails to be sent at the same time? We need to debug this further and recreate your scenario.
Thanks!

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