# Multilingual AI Agent for Automated Customer Service and Appointment Scheduling

**URL:** <https://community.n8n.io/t/multilingual-ai-agent-for-automated-customer-service-and-appointment-scheduling/277774>\
**Category:** Built with n8n\
**Tags:** workflow-building\
**Created:** [March 16, 2026, 3:18pm UTC](https://community.n8n.io/t/multilingual-ai-agent-for-automated-customer-service-and-appointment-scheduling/277774 "2026-03-16T15:18:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Lel\_Junior](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/lel_junior/32/165238_2.png) [@Lel\_Junior](https://community.n8n.io/u/Lel_Junior)\
**Post date:** [March 16, 2026, 3:18pm UTC](https://community.n8n.io/t/multilingual-ai-agent-for-automated-customer-service-and-appointment-scheduling/277774/1 "2026-03-16T15:18:37Z")

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I have developed an AI agent capable of handling customer service automatically. It can schedule and reschedule appointments, understand both voice and text messages, and communicate in Portuguese and French.

At the moment, this is still a test version and has not yet been deployed in production, but it is already 100% functional. In addition, it can send follow-ups automatically and store the lead’s contact information and name in Supabase.

O fluxo principal

 ![image](https://europe1.discourse-cdn.com/n8n/original/3X/f/2/f2084fbabafd73f75aff45f7550d582e4923b25a.png)

O fluxo de agendamentos

 ![image](https://europe1.discourse-cdn.com/n8n/original/3X/8/4/848c0fcf85892783a2950ed71e1a19d80c1f29a4.png)

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<div class="post-metadata">

**Author:** ![tamy.santos](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/tamy.santos/32/153776_2.png) [@tamy.santos](https://community.n8n.io/u/tamy.santos)\
**Post date:** [March 17, 2026, 1:38pm UTC](https://community.n8n.io/t/multilingual-ai-agent-for-automated-customer-service-and-appointment-scheduling/277774/2 "2026-03-17T13:38:15Z")

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great job!

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<div class="post-metadata">

**Author:** ![Lel\_Junior](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/lel_junior/32/165238_2.png) [@Lel\_Junior](https://community.n8n.io/u/Lel_Junior)\
**Post date:** [March 17, 2026, 3:20pm UTC](https://community.n8n.io/t/multilingual-ai-agent-for-automated-customer-service-and-appointment-scheduling/277774/4 "2026-03-17T15:20:59Z")

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Thanks! It’s currently 100% functional in testing—handling everything from scheduling to storing leads in Supabase. Are you working on any AI implementations or automation at the moment?