My credentials fails after each other

Questions
1

my credentials fails after each other and I give this error
(" Problem loading credential

Credentials could not be decrypted. The likely reason is that a different “encryptionKey” was used to encrypt the data.")

and when I set them another time, it will happens after 5 or 10 minutes again
what is the problem?

2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

Hi @amir,

I’m sorry you’re dealing with this.

Does this happen with every credentials or only a certain type? Additionally, are you using n8n on cloud or self-hosted? Could you also share these details to help us pin-point the issue:

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
4

I solved it
problem was from digital Ocean
thanks for your help

1 Like
5

Great to hear it!

Thank you for letting us know you found a solution :space_invader:

6

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