Our n8n Cloud instance at https://turnkeyau.app.n8n.cloud/ is currently down and inaccessible.
From our investigation, it appears this may be due to excessive disk usage caused by a workflow generating large write volumes (likely execution data/logs). We suspect this has exhausted available storage and caused the instance to stop responding.
We’d appreciate if support could get back to us as our server has been down for 3 days now.
Welcome to the community @Patrick_White1
You have already identified what is the most probable reason (disk full), this is not an issue you will be able to solve for a cloud instance; only n8n team will.
Send a detailed message to [email protected] [email protected]
Do I just send via email? I have already sent them a few emails and they haven’t responded after 3 days. This is a production application for a client so would like support to see this asap.
yes @Patrick_White1, you should receive a bot reply, then you should indicate to it that you want to speak to a human support. Give it a try and let me know.
appreciate this! Wish I had known this when making the support ticket from the start 
Another 3 days here we go.
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