N8n support for Atlassian Service Accounts

Questions
1

Hi,

I am attempting to connect n8n to Jira API using the Jira node. For authentication credentials I am using an Atlassian Service Account however I am receiving the following error when attempting to retrieve Jira tickets

Forbidden - perhaps check your credentials?

ERROR: The request could not be satisfied 403 ERROR The request could not be satisfied. This distribution is not configured to allow the HTTP request method that was used for this request. The distribution supports only cachable requests. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront) Request ID: 89cK0fRaGTLtLwllPllVl2k16w91edy6Zobz103Pln2box8s2xrE_g==

Does n8n support AtlassianService accounts?

Debug info

core

  • n8nVersion: 1.106.3
  • platform: docker (cloud)
  • nodeJsVersion: 22.17.0
  • database: sqlite
  • executionMode: regular
  • concurrency: 5
  • license: community
3

Hey,

Atlassian’s new Service Account feature isn’t currently supported in n8n. I’ve noticed similar issues with other tools as well, so it seems this method isn’t widely compatible yet. In the meantime, using a personal API token from a regular Atlassian user account should work as a workaround.

1 Like
4

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