Not getting an email recovery link

Questions
1

Describe the problem/error/question

I forgot my password and tryingto login. When clicking on send emailrecovery link nothing happens. Already checked my all inboxmessages and folders.

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

Hi @Jamie1228 Welcome to the community!
You have not mentioned enough details so for now i am gonna consider Cloud and Self hosted instance.
For cloud you can use the magic link n8n.cloud and check the mail junk folders and other folders for the email if this does not work just feel free to reach out at help@n8n.io they would help you!

For self hosted you just change the env variables:
N8N_EMAIL_MODE=smtp
N8N_SMTP_HOST=your_smtp_host
N8N_SMTP_PORT=587
N8N_SMTP_USER=your_username
N8N_SMTP_PASS=your_password_or_app_password
N8N_SMTP_SSL=true_or_false

Although if you do not want to change variables you can reset user management this would revoke all accounts but would not delete workflows and credentials the command for that would be:
n8n user-management:reset

docker exec -u node -it n8n user-management:reset

Let me know if this works.

3

You, sir, are my hero. Had same issue as this user. For whatever reason password reset emails don’t come through but a magic link email did. Bless you!