試行:論壇協助機器人

嘿!我一直在默默地開發一個新工作流程,為問題提供有用的資源。當你發布問題時,預期會在幾分鐘內收到自動回覆,例如:

你可以「展開」它來獲取類似對話和文檔的連結:

它還會提及過去曾幫助回答類似問題的人。

我一直在思考應該加入多少 AI。畢竟,如果你想要 AI 的回答,你可以直接與 AI 交談——我會假設你在這裡發布是因為你想要人類的幫助。同時,雖然完全可以發布完整的 AI 生成答案,但我擔心這基本上會把這個論壇變成一個聊天機器人,而真正的社群就會離開。

不管怎樣,我會讓這個功能運行幾天,同時收集反饋。請告訴我你是否覺得這有用!

如何選擇退出提及系統

如果你不想被召喚來幫忙,你可以前往你的偏好設定並禁用此功能。

6個讚
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最棒的主題,你絕對可以選擇 :smiley:

我注意到在使用翻譯時出現了一個錯誤。

6個讚

感謝你讓我知道!我會去看看那裡發生了什麼事。

編輯:我重新建置了翻譯,現在沒問題了。看起來只是一個小故障。

2個讚

是啊,讓我們ping那些幾個月沒用過論壇的人,因為機器人認為這很像某個東西…開始專注於品質,而不是數量…

2個讚

@bartv 我認為如果它通知在過去一兩個月內有活動的用戶會更好,我見過它通知那些自去年十二月以來就沒有發帖的人!

1個讚

嗨 Bart,我欣賞這裡的目標,但我想對 mentions 功能的推出方式提出異議。

我在這個功能存在之前就註冊了,第一次聽說它是因為機器人根據我一年前發的貼文標記了我。沒有電子郵件、沒有我看到的公告,也沒有選擇加入——預設值就是為所有人「開啟」,包括不活躍的帳戶。

分析成員的貼文歷史來分析誰協助什麼事務是我們加入時從未預期的新數據使用方式。根據英國/歐盟 GDPR,這類數據重新利用應該以用戶的合理期望為基礎,而悄悄地為所有人預設啟用不符合這個標準,即使在合法權益的技術上是可以辯護的。

試點的建議:讓 mentions 功能選擇加入,或至少在第一次提醒之前透過電子郵件通知受影響的用戶,這樣人們就能有選擇而不是驚喜。我已在偏好設定中停用了它,但我不應該在事後才找到這個設定。

說句公道話,這對歐盟政策有什麼影響呢?而且你個人檔案上的所有數據都是公開的。Bart 宣佈了論壇機器人,並給了人們一種退出的方式,雖然有一些漏洞,但這只是在測試一項新功能。我理解論壇機器人可能很煩人,但歐盟政策的事我就不太懂了。

我對歐盟政策不太了解,所以我可能有誤,但我確信 n8n 團隊的沒人打算用你的數據做任何類似的事情

1個讚

沒關係,我不認為 Bart 或 n8n 的任何人有什麼惡意,這顯然是一個善意的實驗,而且從第一天開始就有退出選項。我的問題在於推出的方式,而不是意圖。

關於「這都是公開數據」的說法,實際上這是一個常見的誤解。根據 GDPR,數據僅因為是公開的就不會失去保護。在論壇上發帖意味著我期望人類閱讀我的帖子;這並不意味著我同意我的帖子歷史被分析以分析我幫助的主題並自動標記我。公開只是讓人們更容易辯護,但並不意味著一切都可以隨意使用。

是的,公告加上退出選項確實有一定的作用。問題是像我這樣幾個月沒有活躍過的人看不到公告主題,我們第一次「通知」是機器人標記我們。在第一次提及之前發送電子郵件,或者讓提及成為選擇加入的方式,會完全解決這個問題。

所以要說清楚:我不是說任何人違反了法律,我是在說休眠用戶在被自動參與之前應該獲得提前通知或選擇的機會。這只是對試點項目的反饋,僅此而已。

2個讚

別擔心!我只是想理解你的意思,但學到新東西真的很棒!

2個讚

另外,為了精確起見:英國已不在歐盟內,所以歐盟 GDPR 不直接適用於該地。英國有其自己的英國 GDPR,這是獨立的國內法。歐盟對英國的充分性決定已在 2025 年 12 月 19 日更新,現在根據日落條款運行至 2031 年 12 月 27 日,這允許歐盟↔英國個人資料繼續流動而無需額外的轉移保障措施。但這是一個轉移問題,它不會改變這裡的公平性要點,即公開貼文仍可能是個人資料,休眠用戶在被自動提及之前應該獲得通知或有選擇的機會。:laughing:

1個讚