I Need an n8n Developer for WhatsApp Support

Help me Build my Workflow
1

WhatsApp Direct Contact: 83 988837174

Hiring of professional or specialized team in N8N, Artificial Intelligence and WhatsApp Business API to develop an AI Agent capable of performing automated initial customer service for a law firm.

The system should act as a pre-attendance service, performing intelligent triage, lead qualification and forwarding to human service when necessary.

DESIRED TECHNOLOGIES

  • N8N

  • OpenAI GPT

  • WhatsApp Business API

  • Vector Database (Pinecone, Qdrant or similar)

  • PostgreSQL or Supabase

  • CRM (optional)

MANDATORY FUNCTIONALITIES

  1. WHATSAPP SUPPORT

  • Receive text messages

  • Receive audio messages

  • Receive images and documents

  • Respond automatically

  1. LEGAL TRIAGE

Automatically identify:

  • Criminal Law

  • Family Law

  • Social Security Law

  • Labor Law

  • Civil Law

  • Corporate Law

  • Other areas

  1. DATA COLLECTION

Request:

  • Full name

  • Phone number

  • City

  • Case summary

  • Relevant documents

Store information for future consultation.

  1. LEAD QUALIFICATION

Identify:

  • Case urgency

  • Hiring potential

  • Legal area

  • Complexity

Automatically classify as:

  • High Priority

  • Medium Priority

  • Low Priority

  1. KNOWLEDGE BASE

The agent should respond based on documents provided by the law firm.

Examples:

  • Frequently asked questions

  • Legal theses

  • Internal procedures

  • Practice areas

  • Institutional information

Use RAG system for intelligent queries.

  1. HUMAN HANDOVER

The AI should automatically transfer when:

  • Client requests a lawyer

  • Case is complex

  • There is legal risk

  • Budget request

  • Hiring request

  1. SCHEDULING

Possibility of:

  • Schedule consultation

  • Request callback

  • Forward to sales team

  1. DASHBOARD AND RECORD

Save:

  • Conversation history

  • Client data

  • Legal area

  • Lead classification

  • Date and time of contact

DESIRED DIFFERENTIALS

  • Conversation memory

  • Audio recognition

  • Humanized responses

  • Learning capability via document base

  • CRM integration

CONTRACTOR INFORMATION

Law firm with high volume of WhatsApp customer service.

We seek a robust, professional and scalable solution.

When submitting a proposal, please provide:

  • Experience with N8N

  • Similar projects completed

  • Experience with WhatsApp API

  • Experience with generative AI

  • Estimated timeline

  • Estimated budget

Portfolio or functional demonstration required.

2

Hi @Hallyson_Coelho, good morning!
I’m interested in helping out, it’ll give me more experience with these legal issues.
I don’t have a ready-made proposal, but we can chat in private if you’re interested.

3

Hallyson, for a law firm with WhatsApp, the piece that needs to be locked down from the start is the handoff to a human: AI can summarize and classify, but it shouldn’t decide legal advice or request sensitive documents before you define consent and storage.

If you’re still open to it, answer me just one thing here: do you already have WhatsApp Business API/an approved provider, or does that choice also fall within scope? That changes the timeline and actual budget quite a bit. No need to share actual cases/documents in the forum.

4

Hi @Hallyson_Coelho,
Sent you a message on WhatsApp. This is right in my lane; I build N8N + AI triage and lead-qualification systems on a daily basis. Can put together a quick working demo (WhatsApp → triage → RAG knowledge base → human handover). Looking forward to talking.