c.le
November 20, 2025, 8:45am
1
Hello,
My company intends to take the annual business plan which should make as save 17% (667€/month instead of 800/month)
The amount for a year should be 8004€.
But when we try to pay , the pop up window shows 9600€, which corresponds to 800€/month
Can you fix this issue?
gualter
November 22, 2025, 9:20am
2
Hello @c.le
In order to get the proper discount, you need to add a valid business VAT. Can you add your company’s VAT number on the previous screen and try again?
Thanks!
1 Like
c.le
November 24, 2025, 9:31am
3
Hello @gualter ,
Thank you a lot for your answer!
I indeed reproduced the issue with dummy information so that probably explains all.
I forwarded your reply to my manager and I will keep you informed!
2 Likes
system
Closed
December 19, 2025, 2:02pm
4
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