Hey everyone! I’m using the Outlook trigger that checks for new emails every minute. The workflow activates when a new message arrives, but the problem is that it’s pulling the same email over and over again, even though I’ve received several new ones since then. Does anyone know how to fix it?
Do you mark as read once received?
I receive the message and, after processing it, I use the message ID in the “Update Message” node to mark it as read. However, when the Outlook trigger activates again, it still retrieves the same message. The only way I’ve been able to get a new email is by deleting the previous ones
Very interested in this, because in my Outlook trigger, this does not happen, even though I expected it to…
My flow has been running for a couple of months now, and only today I found out that unless I specify it, the normal behavior is to process the newest message, again and again. Like it happened to you.
But it didn’t/doesn’t do that. It polls Outlook every 1 minute, and only takes the actually new messages. Maybe it’s because the inbox I’m polling is a “shared inbox” Exchange thing-y? No idea.
To be on the safe side, today I added the configuration to only process Unread messages at the trigger + set message as Read at the end.
Quite strange.