Problem running workflow. Lost connection to the server

Questions
1

Describe the problem/error/question

Problem running workflow. Lost connection to the server(In cloud).
Facing this error. Have tried clearing cache, restarting workspace, incognito window, updating version. was working previously and facing this issue from yesterday.

Please share your workflow

https://divyabooppathy92.app.n8n.cloud/workflow/l4Gmsq1KyVfqHB9Y?projectId=wb5kO1GiB8hrbJRU

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • Operating system:
2 Likes
2

Hi @Divya92 Welcome!
If you have tried all of those i think the issue can be related to the server side, as you have tried what you could on your side, consider reaching out to support from one of these:

3

Lost connection errors that start suddenly on cloud are usually infrastructure-side — nothing you can fix locally. You’ve already covered all the browser/client causes.

Check status.n8n.io to see if there’s an active incident. If nothing there, open a support ticket and include the exact timestamp of when it started yesterday — that helps their team correlate it with backend logs much faster.

4

Hi @Benjamin_Behrens , The link is failing to open. :frowning:

5

welcome to the n8n community @Divya92
One thing I’d add is a quick sanity check to confirm whether this is affecting just this workflow or the instance as a whole. If you create a brand new workflow with only a Manual Trigger and try to execute it, does it show the same “Lost connection” behavior?
This can help narrow things down before opening a support ticket and gives you a clearer signal of where the problem is happening.

Hope this helps a bit!

6

yes this is happening for all workflows