Production Webhook Fails to Trigger — Workflow Active, 404 in Postman & cURL

Hey n8n team and community,

I’m currently building an AI assistant named Larry using n8n.cloud to serve scaffold training content to end users via a webhook.

:exclamation: The Problem:

The webhook test URL works perfectly. However, when I use the Production URL, I receive a 404 error with this message:

{
“code”: 404,
“message”: “The requested webhook "POST [ID]" is not registered.”,
“hint”: “The workflow must be active for a production URL to run successfully…”
}

:repeat: What I’ve Already Tried:

  • The workflow is 100% active (green toggle on top).
  • The Webhook node is set to POST and configured to respond using Respond to Webhook.
  • I’m using Postman to send a request (see screenshot below).
  • I also tried cURL, but received the same 404 or “Workflow could not be started!” errors.
  • I added the Content-Type: application/json header and a simple JSON message payload { "message": "Show me a scaffold training file" }.

:brick: Workflow Structure:

Webhook → Code → Google Drive / HTTP Request → Respond to Webhook

:computer: Environment:

  • Using n8n.cloud
  • All workflows are saved, tested, and functioning on Test URL
  • Production URL matches the POST config

:camera_flash: Screenshots:

  • Webhook configuration with Production URL active
  • Postman sending POST request
  • Response error JSON
  • Workflow diagram and node connections

(Available here or I can upload if needed.)


:rotating_light: Request:

Can someone from the n8n team or community help identify what’s blocking the production webhook from executing properly?

I’m on a tight delivery deadline and have been blocked for a while now. I’d sincerely appreciate any help to push this forward. :pray:

Thanks so much,
Mike Matthews
Founder – Class 7 Consulting & Productions
:e-mail: [email protected]





Screenshots are missing / no link. Please add.

Hi @MICHAEL_MATTHEWS

Just to confirm, how many active workflows do you have, and what type of n8n Cloud plan are you on?

I have one active workflow at the moment. And, I am on the $60 / mo plan. thx!