Question about n8n License for Commercial Customer Support Software

Hello n8n community,
I’m developing a commercial customer support software that I sell to my clients. I’m considering using the self-hosted version of n8n internally within my software to automate certain processes and workflows.
My specific use case:

My software is a customer support solution that I sell as a product
n8n would be embedded/integrated within my software
n8n would only be used to automate internal processes of my software
My clients would not directly interact with or configure n8n

I’ve read through the Sustainable Use License, but I’m not entirely clear if this use case is permitted under the self-hosted license, or if I would need to purchase the Enterprise License instead.
Could someone clarify if using the self-hosted version of n8n in this way complies with the licensing terms? And if not, what would be the appropriate licensing option for my situation?
Thank you for your help!

Here are some links you may find informative before you contact n8n sales and ask these questions.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.