(REFUND Question) How long it takes to answer an email?

Questions
1

A few days ago I paid for the n8n membership to see if I could delete a message from the chatbot I was testing.

(This is an automated message sent by n8n)

But that didn’t solve the problem and it kept appearing. Until later I found the solution and realized that it had nothing to do with the free version.

At the moment I’m not using n8n’s automations, I’m just testing and I have a much higher limit than I need.

I would be very grateful if I could get a refund, that money is a significant amount here in Argentina, it means a lot to me and I apologize for my mistake.

I find n8n to be a fascinating tool that is teaching me a lot and I’m very excited to continue learning and working in the future.

I’m sure I’ll be creating a business in the near future and I’ll pay for the membership, but for now I need that money back. Thank you very much and have a nice day.

2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
4

@bartv fyi

2 Likes
5

Hi @alejomartignoni,

I can see our team was able to get to your ticket and processed the refund yesterday evening. I’m sorry for the wait.

We’re facing a big increase in our inbox numbers and we’re working as hard as we can and adjusting our processes to get to everyone as fast as possible. So we really appreciate your patience while you waited! :heart_hands:

Ping me back if you need more help!

2 Likes
6

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.