I am currently using Google Chat, while my client is using Zoho Cliq. I would like to establish a seamless communication channel between these two platforms.
The requirement is to enable two-way communication:
Messages sent from Google Chat should be automatically delivered to the respective Zoho Cliq users.
Similarly, messages from Zoho Cliq users should be reflected in Google Chat.
I am planning to implement this integration using n8n and would appreciate your guidance on the same.
Could you please provide detailed documentation or steps covering the following:
The process to configure and implement this integration in n8n
Required setup, permissions, and configurations in Google Chat
Necessary API/webhook setup and integrations in Zoho Cliq
Details on data flow, including message formats and payload structure
This information will help in building a reliable and efficient communication bridge between both platforms.
Have you considered splitting this into two separate workflows in n8n — one for each direction? For Google Chat → Zoho Cliq, you’d use a Google Chat trigger (or a webhook taht Google Chat posts to) and then an HTTP Request node to hit the Zoho Cliq incoming webhook API to post the message. For the reverse direction, same idea but flipped — Zoho Cliq has bot webhooks you can configure to POST to an n8n Webhook node, and then you use the Google Chat API to send the message back. The tricky part is going to be mapping messages to the right users on each side. You’ll probably need a lookup table (even just a Google Sheet) that maps Google Chat users to their Zoho Cliq counterparts so messages land in the right place. One thing to be aware of: there’s no built-in n8n node for Zoho Cliq, so you’ll be doing raw HTTP Request calls to their API for everything on that side.
Will you Please share the Sample Tech document for this for both Direction
@Siva_E there’s no ready-made tech doc for this, you’d build it from the API docs on each side — for Zoho Cliq incoming webhooks start here: Bot Incoming Webhook Handler | Cliq adn for sending messages into Google Chat via REST: Send a message using the Google Chat API | Google for Developers. Set up one direction first, get it working, then flip it for the other.