Request for Recovery of Missing Workflows

Questions
1

I am writing to request assistance with recovering workflows from my n8n Cloud workspace.

I had granted access to another user to work within my workspace. After removing that user’s access, I noticed that several workflows that were previously available are no longer visible.

Unfortunately, I do not know the exact workflow names or the exact date when they disappeared. However, I believe there were approximately 2–3 workflows created by the collaborator.

Account Details:
Workspace URL: https://columbiabasininsurance.app.n8n.cloud/home/workflows

Could you please check whether any workflows associated with this workspace were removed or became inaccessible after the collaborator’s access was revoked? If backups are available, I would greatly appreciate it if you could investigate whether recovery is possible.

If you need any additional information from me, please let me know.

Thank you for your time and assistance.

2

Hi @aashish1, welcome!I think, for now, you should try using the admin dashboard to export all your workflows..

  1. Log in to your n8n Cloud account.

  2. Go to Admin Dashboard.

  3. Navigate to the Manage → Export tab.

  4. Select Download Workflows

Also, you can see how deletion works, as it gives you two options:

3

Sorry to hear this happened losing workflows after removing a collaborator is stressful especially if they were active in production.

A few things worth checking before escalating to support:

First go to your workflow list and check if there’s an “All” or “Archived” filter option. Sometimes workflows get archived instead of deleted and just disappear from the default view.

Also check if the workflows might have been moved to a different project or folder inside your workspace collaborators sometimes reorganize things without mentioning it.

If neither of those turn anything up, your next step is to contact n8n Cloud support directly. Since you’re on a Cloud instance they manage the backend and may be able to check deletion logs or restore from a backup. When you contact them make sure you include:

Your workspace URL which you already have columbiabasininsurance.app.n8n.cloud

The approximate timeframe when you removed the collaborator

The fact that the workflows were created by the collaborator, not your main account

The more specific you can be about the timeline the better chance they have of finding something in their logs.

One thing to keep in mind going forward, n8n Cloud doesn’t give users a built in way to export automatic backups, so it’s worth getting into the habit of regularly exporting your workflows as JSON files. That way you always have a copy regardless of what happens on the platform side.

Hope support is able to recover them for you