Request for Temporary Executions Top-Up – Accidental Overuse on n8n Cloud Pro Plan

Hi everyone,

I’m using n8n Cloud (Pro plan) and I’ve run into a problem where I accidentally consumed all my available executions due to a workflow error.

This spike was completely unintentional and not representative of my normal usage. Under normal conditions, the Pro plan works perfectly for me.

My workspace is:
https://sistemas2.app.n8n.cloud/

Some basic instance info for context:

  • n8n version: 2.4.8

  • Platform: n8n Cloud

  • Execution mode: regular

  • Concurrency: 20

The only option currently shown to me is upgrading to the next plan tier, but that plan is around 12× more expensive and far beyond what I actually need on a regular basis. Upgrading permanently doesn’t really make sense for my use case, especially since this was caused by a one-off mistake.

I wanted to ask the community (and n8n team, if you’re reading :slightly_smiling_face:):

  • Has anyone been able to get a temporary executions top-up?

  • Or purchase extra executions just for the current period?

  • Or is there any other short-term workaround while I fix the workflow issue?

I really like n8n Cloud and rely on it heavily, so I’m just trying to find a reasonable way to recover from this without being forced into a long-term plan that I don’t realistically need.

Any advice or shared experiences would be greatly appreciated.
Thanks a lot!

Hi @Miguel_Huete You’ll need to reach out to n8n’s support team directly email: [email protected]