Retellai not pinging n8n production webhook url

Questions
1

Describe the problem/error/question

I’m using a retellai one-prompt bot integrated with n8n webhook workflows. When I use the test-url for the webhook, everything works fine, however, when I use the production url, retellai does not ping the workflow. I checked to see if it was a workflow error through a curl command and everything worked. It seems to be a retellai side error and I don’t know how to fix it.

I have:

  1. Checked to see that the workflow is active
  2. Validated that the production url is is the same
  3. Made sure that both methods are POST.

What is the error message (if any)?

There is none, the node is never pinged.

Please share your workflow

image
image1015×535 31.2 KB

Share the output returned by the last node

None, Expected output:

  1. you have x available houses OR there are no houses available for viewing

I run N8n on the web

2

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