How could I ensure that the alerts received by the Webhook node (coming from TheHive) are assigned to my team of analysts so that each alert that arrives is treated by a specific analyst being chosen through a round robin selection system? Just remember that my analysts have their name and email registered in a .csv file.
is there some way to create this kind of workflow?
What is the error message (if any)?
No error, I need some ideas about how to create this workflow
The best I can think of without using something external would be to use static data to hold a count that you can then reference at the start of the workflow to work out where it should be routed and if that number is more than the number of agents reset back to 0.
You can find a quick example of how this could work below, Just don’t forget that static data doesn’t update when testing a workflow you would need to use the production endpoint for it to work.
