Self-hosted: license key email never arrives

[Marco_Canar]

Hi,

I’m running a new self-hosted n8n instance and I’m unable to receive the free Community Edition license key. (Coolify + Docker, n8n 1.122.5).

Environment:

• Deployment: Docker on a VPS on Hostinger, managed via Coolify
• n8n version: docker.n8n.io/n8nio/n8n:1.122.5
• URL: self-hosted behind reverse proxy (HTTPS working fine)
• Timezone: America/Guayaquil
• Email addresses tried: Gmail and custom domain, none receive the license email
• No welcome email from n8n either

Connectivity checks:

• From the VPS I can reach the license service:
  curl -s https://license.n8n.io/health
  → returns {“code”:404,“message”:“Not found”} (HTTP 404 but DNS + TLS OK)

Inside the UI I click “Send me a free license key” under Options → Settings → Usage and plan.
I get no error message in the UI, but no email ever arrives (not in spam, not in quarantine).

Can you please check if my instance/email got stuck on your side or if there is an ongoing issue with the license service? Happy to provide more details privately if needed.

[LordRob]

Hey there, services like hostinger, linode, digital ocean are known to have to request access to enable some email functionality for your VPS. I’d suggest you email their support and ask them to open the ports you need setup.

[Parintele_Damaskin]

At the moment there is an issue with the DNS license endpoint resolver and the email pipeline …(once is available you will get all the emails for all the tries)… simple wait for the team to fix that.

Cheers!

[Marco_Canar]

Thank you for the update. I hope we dont have to wait too much as they´re working mainly in the v2 release.
Thanks!