Send Email Node - Greeting never received


We use Send Email Node to send multiple e-mails using Split in Batches node.

Occasionally some times but not all the times the Send Email node throws an error

Error: Greeting never received
    at SMTPConnection._formatError (/usr/local/lib/node_modules/n8n/node_modules/nodemailer/lib/smtp-connection/index.js:784:19)
    at SMTPConnection._onError (/usr/local/lib/node_modules/n8n/node_modules/nodemailer/lib/smtp-connection/index.js:770:20)
    at Timeout.<anonymous> (/usr/local/lib/node_modules/n8n/node_modules/nodemailer/lib/smtp-connection/index.js:704:22)
    at listOnTimeout (node:internal/timers:559:17)
    at processTimers (node:internal/timers:502:7)

Why is this happening?

Hey @Mulen, this sounds like your SMTP server doesn’t always reply as expected, perhaps because it’s down or because of (temporary) network problems.

Seeing this only happens occasionally, you could try enabling the Retry on Fail setting:

1 Like

Wow thanks. Totally missed that setting!