Senior Customer support engineer roles at n8n. What are the day-to-day responsibilities of a Senior Customer Support Engineer at n8n?

Any idea what Senior customer support engineer people do at n8n?

From what I understand, they’re usually the people helping customers solve more complex issues in n8n, troubleshooting workflows, integrations, APIs, finding bugs, and working with the product/engineering team when needed. Feels like a mix of technical support, problem solving, and customer success rather than just answering tickets.