ServiceNow node integration [GOT CREATED]

Hi,

it would be great if there was a node for the ticket system ServiceNow.

The node should be able to:

  • create ticket
  • get ticket
  • update ticket

This could be done via the Table API:

Table API | ServiceNow Developers

Unfortunately I am not able to find a documentation which helps me to create this node by my own.

Thanks in addition if this would be possible.

Hi @kefin - thanks a lot for your well-formed feature request! Checked out ServiceNow and can see how this node could be helpful in giving ServiceNow users a much wider net of automation possibilities. Are there any resources beyond Tickets in ServiceNow that many users would want to interact with?

By the way, @tanay and the Dev Rel team are currently working on improving our resources for node creation so should soon be easier for you to create nodes.

إعجاب واحد (1)

It would be awesome if nodes could be generated from OpenAPI/Swagger definition files. The Shuffle platform handles this very nicely - https://shuffler.io/docs/apps#create_openapi_app

إعجابَين (2)

@pemontto

Work in progress to convert OpenAPI to n8n:

إعجابَين (2)

ServiceNow Node got released with n8n@0.130.0

إعجاب واحد (1)

Is it possible to get the TASK details and RITM details from ServiceNow using Resources? In our organization Servicenow creates a TASK and a RITM from received email and we want to start the workflow from any of these point.

Hi @saikatdas

Please open a new feature request for this.
Let this dead topic rest in peace. :slight_smile: