Support isn't answering

Questions
1

Support isn’t answering more then 1 day. A asked AI to connect to operator. Silence. How long it can take?

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2

Hi @tumanna when next the bot replies to you, send a ‘ i want to connect with a human support’ this should speed up the process for you.

3

Hi

This is Jon from the support team, thanks for raising this concern with us. Our team is working hard to get through the backlog. I will pick up your request and review it today.

Thanks,

Jon