Text Classifier 3 Executions

Questions
1

Hello, I’m having a problem with the text classifier node. I’ve connected it to a WhatsApp trigger and defined how it differentiates when a customer wants to order food or request information.

The problem is that when I add an output for generic messages, for example, “hello,” the execution is triggered three times when only one message has arrived. Therefore, the first message completes the flow correctly, but the other two fail in the text classifier because there is no message to parse.

How can I fix this?

2

You can add if or switch node to make sure if no message to parse, it wouldn’t be executing the text classifier process.

3

Hi, thanks! It’s useful, but I want it to only trigger once, because if it triggers three times, the cost triples for the company implementing it and is inefficient.

I’ve noticed that it also triggers three times without a text classifier. Could this be due to the WhatsApp trigger configuration?

4

@teo_dc I think using a switch here is the best to go, would be better to share your flow.
in the condition would be condition A, Condition B or else which you route everything (including empty)

5
6

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