Hello, n8n community!
I’m working on a workflow to automate the work of recruiters. The first message from a candidate is sent by the chat administrator, which contains information about the required position. Then, the candidate asks a question, and the Agent joins the conversation. I’m struggling to understand how to convey the previous administrator message to the Agent, so that they can understand the context of the conversation and the position in question.
Is the purpose of the agent be to answer the candidates question?
What else does it need to do?
If the candidate has a question about the job, the Agent answers it using the knowledge base, which contains information about all the jobs (this is why the Agent needs to remember the first message). If the candidate has no questions, the Agent asks them to send a photo of their documents, and once the photo is received, the Agent sends a notification to the manager so that they can handle the conversation.