It’s very likely @Igor3 that your old Cloud workspace and its data can’t be recovered if it has been more than 90 days since your free trial ended.
According to the docs, free trial workspaces are deleted after the trial if you don’t upgrade, and you have up to 90 days after trial end to download your workflows from the admin dashboard. After that, workflows are permanently deleted and unrecoverable.[Cloud free trial; Download workflows]
There’s also confirmation on the forum that once this window has passed, you can create a new account with the same email, but you won’t be able to retrieve the old workflows.[Workspace offline]
That said, because this is urgent, I’d still recommend:
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Email
[email protected]with:-
Your old workspace URL (e.g.
xxxxx.n8n.cloud) -
The email used for the trial
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Approximate trial start/end dates
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A note that you want to upgrade and ask if anything can still be restored
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-
In parallel, create a new workspace and start rebuilding what you can remember, so you’re not blocked while waiting for support.
To set expectations: if you are indeed past the 90‑day window, support will most likely confirm that the old data is gone, and you’ll need to rebuild in a fresh workspace.