Unable to Access Admin Panel – Button Not Working

Questions
1

Dear n8n Community,

I am the owner of our n8n instance and am currently unable to access the Admin Panel. The “Admin Panel” button does not respond or leads nowhere, so I have no access to administrative settings.

What I have already checked:

  • I am logged in as the account owner (see screenshots).
  • 2FA is currently disabled.
  • The issue persists across different browsers and after reloading the page.

Additional information:
I still had full access to the Admin Panel on July 8th. Since July 9th, the button has stopped working and I can no longer access the Admin area.

My questions/requests:

  • How can I quickly resolve this and regain access to the Admin Panel?
  • Are there any known causes or troubleshooting steps I should follow?
  • Is there a technical issue on your end that may be affecting my instance?

Here is the link to my workspace:

I would appreciate a prompt response, as I need to make urgent administrative changes.

Thank you in advance for your support!

Best regards,
Livia Dashöfer

  • n8nVersion: 1.102.0
  • platform: docker (cloud)
  • nodeJsVersion: 22.17.0
  • database: sqlite
  • executionMode: regular
  • concurrency: 20
  • license: community
2

Hello, I have the same problem, cannot access Admin Panel, cannot update n8n. I hope a solution is found soon.

3

Thanks for reporting, I have shared this with the team.

4

I have already tryed: n8n.cloud. But its Link doesn´t work for me.

5

image
image1996×1476 57.6 KB

6

Hey @Livia2002 & @zbyss

You will need to restart your instances which is going to be tricky if you can’t access them, Can you try going to https://app.n8n.cloud/magic-link and seeing if that works if it doesn’t I can manually restart your instances which should help.

7

Thank, it worked

8

Yes, I can confirm that restarting with Magic Link helped. Thank you.

9

Perfect, I have marked the solution.