Unable to activate Community Edition – “Send me a free license key” button remains disabled

[Serge]

Hi n8n team,

I’m running a self-hosted instance of n8n at the following domain:

n8n.io - Workflow Automation

I’m trying to activate the Community Edition free license, but the “Send me a free license key” button remains disabled (grayed out), and nothing happens when I try to click it.

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What I’ve already checked:

• VPS is running and accessible.
• IP address: 77.37.125.240
• Domain resolves correctly.
• HTTPS outbound requests to api.n8n.io are working (curl -I https://api.n8n.io returns HTTP 200)
• Tried different browsers (Chrome, Edge, Incognito mode, etc.)
• Cleared browser cache
• Tried to call the license API manually via curl, but it returned Method Not Allowed
• Still haven’t received any email or response when trying to activate

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Problem:

• The “Send me a free license key” button never becomes clickable.
• No visible errors in the browser console.
• I can’t proceed with the activation, and the backend seems unreachable from the UI.

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Request:

Could someone from the team please check if there’s an issue with:

• My domain or IP being blocked
• My email address: [email protected]
• Or the UI logic preventing the activation

Alternatively, is it possible to get the license key manually so I can activate it from the “Enter activation key” field?

Thanks so much for your help!

Best regards,
Serge

[milorad]

Hey @Serge,

welcome to the community
Let’s first try the obvious thing: Can you make sure your email doesn’t contain any leading or trailing spaces. If that’s the case, it may be recognized as an invalid email address and the button will stay disabled.
If that’s not the case, let me know and we’ll investigate further.