Unable to create an account

[AnthonyT]

Describe the problem/error/question

I keep getting an error while trying to create an account.I tried clearing cookies and changing browsers.
error message: There was an error while setting up the account. Please try again.

just trying to create an account on the n8n website

[Deepankar]

Hey @AnthonyT Welcome to the n8n community!

I would suggest you to try with a different email you have there might be a problem going on the n8n side.

[AnthonyT]

I just tried a gmail address and same thing

[SE-automations]

The sign-up page uses background security scripts to verify you’re a human. Even if you changed browsers, a VPN, a strict firewall, or DNS-level ad-blocking (like Brave’s built-in aggressive shields) can block these scripts from executing.

The fix that might work:

Temporarily disable any VPNs, turn off strict privacy extensions, and try signing up using a completely different network—like switching your phone to mobile data (cellular) instead of Wi-Fi.

Let me know if this works.

[AnthonyT]

Yikes ok, I got it but had to use mobil safari (which I never use) on my cellular network, go on google, look up n8n and then register. Then I got stuck on the survey page that is badly cropped and by clicking something (not sure what), I was in…