Unable to pull event from zendesk is community version

Questions
1

Describe the problem/error/question

Hi! I have 2 workflows that are exactly the same, one is running on enterprise version and the other is on community version. The first node is a zendesk trigger that pull in events from Zendesk on the condition of “Ticket status is new”. However, when I’m performing a test (creating a new ticket). Only the enterprise version is able to receive this event.

I have checked that the credentials are the same for both accounts.

What is the error message (if any)?

Please share your workflow

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.