Our n8n Cloud workspace is not starting after downgrade.
Error previously: SQLITE_FULL: database or disk is full.
Instance no longer boots.
Please purge executions / reset SQLite / restore workspace.
I do not have access to any actions myself as all buttons are disabled as instance boot is “in progress”
Hi @Henrik1,
For cloud support please reach out to [email protected]
Thanks for the answer; there’s one problem tho:
Other Cloud plans can use email support for admin and billing issues. For technical support, please refer to the forum.
As I’m on Pro plan i.e. under enterprise requirement, and this is a technical problem (albeit on instance level) how will I be able to get someone to clean the DB, atm I have no way of interacting with anything on N8N cloud as I cannot even access inside of instance in any way as it’s stuck “in progres” and going to url directly gives 503. So whole of N8N is bricked and there’s no technical support on email?
I found this earlier issue: [Urgent] SQLITE_FULL error on Cloud-hosted n8n causing inability to do anything where someone from staff seemed to jump in with DB access, as I have no way of cleaning DB via pruning or any other actions due to my cloud setup.
Hi @Henrik1,
Nor do we have access to n8n cloud infra as this is the community forums. You need to reach out to n8n support on the details I provided
Yup. Am I correct that there is no possible self serve way to fix this, by upgrade / downgrade or any other trick that can be done on cloud side, any at all?
