Hi team,
I need urgent help with my n8n Cloud workspace — it has been repeatedly going offline since Wednesday and is currently unusable.
Workspace Details
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Workspace URL:
https://traderverse.app.n8n.cloud -
Account Email:
[email protected] -
Version: 1.122.5
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Issue Start Date: Wednesday, Dec 3
Issue Summary
My workspace repeatedly enters a state showing:
“Workspace offline (503)”
Restarting the instance through the Cloud Admin Dashboard temporarily restores access, but only long enough for a single action — after that, it goes offline again. Even opening the executions log or accessing settings causes the system to crash.
This appears to be a crash loop or internal failure, not a client-side issue.
Troubleshooting Already Attempted
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Restarted the instance multiple times via Cloud Admin Dashboard
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Disabled all active workflows to rule out execution overload
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Tried multiple browsers, devices, and networks
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Logged in via magic link
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Contacted support — only automated replies so far
Business Impact
This outage has halted all critical automation processes across my platform. My operations are currently dependent on this workspace, and the downtime is causing significant disruption.
Request
Please escalate this to engineering as soon as possible.
I’m happy to provide logs, screenshots, or any additional diagnostic information needed to resolve this.
Thank you — I appreciate a fast response on this.
