Hi Team,
I am experiencing a critical failure in receiving the license key for the “Unlock selected paid features for free (forever)” offer on my self-hosted n8n Community Edition instance. I need to activate this key before the imminent v2.0 release to secure the lifetime features.
Issue Summary: The automated system reports the key has been successfully sent to the inbox, but no email arrives after over 24 hours of trying.
Instance Details:
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n8n Version: 1.122.5 (Docker)
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Hosting: VPS (Standard Docker setup)
Troubleshooting Steps Taken:
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Attempted key requests since December 6th, 2025 using two separate, major email providers.
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Confirmed no email in Spam/Junk/Promotions folders.
Cleared all license state via the Docker CLI command to ensure a clean request:
Bash
docker exec root-n8n-1 n8n license:clear
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Retried the request successfully (UI confirmed “Key is on the way!”).
Call for Assistance:
I have already sent a detailed email to [email protected]. Since the automated mail system is clearly bugged for my instance, is there an internal process to resolve this delivery issue or provide the key? Any internal assistance or escalation would be greatly appreciated.
Thank you for your quick assistance.
