Urgent: Unable to Log In - Password Reset Email Not Received

[Agentes_IA]

Hi n8n Support Team,

I’m reaching out regarding an urgent login issue affecting my account.

I’m unable to access my n8n account and have attempted to use the password reset flow, but I have not received any reset email.

Account email: agentesia@impulsobusinesslab.com

I’ve checked my spam/junk folder and confirmed the email has not arrived. I need to regain access as soon as possible, as I have critical workflow updates pending for my business.

Could you please:

1. Verify that the account exists under the above email address
2. Manually trigger a password reset or provide an alternative recovery method
3. Check whether there are any delivery issues with reset emails to my domain

Thank you for your prompt attention to this matter.

Best regards,
Ana

[Anshul_Namdev]

Hi @Agentes_IA Welcome!
Have you tried using the https://app.n8n.cloud/magic-link ? I think if the magic link does not work the best you could do is raise a support ticket at help@n8n.io as this might be an account level issue.
Where To Ask N8n Questions And Get Fast Answers | Qixazow

[achamm]

@Anshul_Namdev isnt the email help@n8n.io? I could be wrong.

[tamy.santos]

@Agentes_IA, good morning!
welcome to the n8n community.
please let us know your plan.