Until yesterday our workflows were working normally. Today, without any changes, the AI Transform and Code (JavaScript) nodes started returning “Task request timed out after 60 seconds”, and our workspace goes offline frequently. Could you check if there’s an issue with our n8n Cloud Pro instance?
Hi @Lucas_Primo Welcome!
“Task request timed out after 60 seconds” on Code and AI Transform nodes isn’t your code being slow, it means the task runner didn’t pick up the job within 60 seconds because it was down, not ready, or at capacity. On Cloud you can’t change the runner env vars yourself, so the one thing you can do from your side is reduce how many Code and AI Transform nodes hit the runner at once: space out heavy or parallel executions instead of firing many at the same time, which lets the runner catch up.
The sudden onset with no changes on your side, plus the workspace going offline frequently, points to something on the instance itself, and only n8n can inspect a Cloud Pro instance. Email help@n8n.io with your workspace URL and the exact timestamps of the timeouts and the offline periods so they can check the runner and instance health directly.