I’m struggling to troubleshoot this issue. I have a Slack+N8n Cloud setup, correctly configured to receive payloads through the Request URL configured on Slack under the Interactivity page and pointing to the N8N webhook. As long as I click a button inside a Slack message, everything works: N8N receives a payload and I can respond.
I use this flow to open a modal and here starts the problem: no matter what I do, I can’t seem to receive the payload coming from the modal. It either says App has not been configured for this feature or it loads and then claim connectivity problems.
At the moment I’m troubleshooting using this modal from the documentation
{
"trigger_id": "{{ $('Get Payload').item.json.body.payload.trigger_id }}",
"view": {
"type": "modal",
"title": {
"type": "plain_text",
"text": "Modal title"
},
"blocks": [
{
"type": "section",
"text": {
"type": "mrkdwn",
"text": "It's Block Kit...but _in a modal_"
},
"block_id": "section1",
"accessory": {
"type": "button",
"text": {
"type": "plain_text",
"text": "Click me"
},
"action_id": "button_abc",
"value": "Button value",
"style": "danger"
}
},
{
"type": "input",
"label": {
"type": "plain_text",
"text": "Input label"
},
"element": {
"type": "plain_text_input",
"action_id": "input1",
"placeholder": {
"type": "plain_text",
"text": "Type in here"
},
"multiline": false
},
"optional": false
}
],
"close": {
"type": "plain_text",
"text": "Cancel"
},
"submit": {
"type": "plain_text",
"text": "Save"
},
"private_metadata": "Shh",
"callback_id": "view_identifier_12"
}
}
Interestlingly enough the button “Click Me” says App has not been configured for this feature while the Save button loads for some seconds and then fails.
According to the documentation, the Request URL should be the same for both actions in messages and actions in modals, so I’m very confused by what I’m seeing. Any hint?