Using whatsapp spliting and Routing

Questions
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1

Describe the problem/error/question

I created a workflow where i want to split and route whatsapp messages to different paths.

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The problem is it only goes to the text path even if i send a audio or video through whatsapp. I want to achieve that i send a message via whats app and if i am sending a audio or video i want the spliter to send it through the right path.

What is the error message (if any)?

i dont get any error code

Please share your workflow

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(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version: 1.63.4
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • **Running n8n via n8n cloud
  • :**
  • Operating system: Windows
2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3
  • **n8n version: 1.63.4
  • **Database (default: SQLite): i am using the default
  • **n8n EXECUTIONS_PROCESS setting (default: own, main): i dont undertsnad this question but everything is default.
  • **Running n8n via (Docker, npm, n8n cloud, desktop app): n8n cloud
  • **Operating system: my OS is windows 11
4

Hi @Derrel,

Welcome to the community :tada:

Tip for sharing your workflow in the forum

Pasting your n8n workflow

Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </> (preformatted text) in the editor and pasting in your workflow.

```
<your workflow>
```

Make sure that you’ve removed any sensitive information from your workflow and include dummy data or pinned data as much as you can!

Could you maybe share parts of your data by pinning it in the workflow as well? Or at least give the schema of the json payload?

5

Ok hope this helps?

6

Hey @Derrel

Just realised this template was one of mine.
It seems your incoming WhatsApp event was different to mine when I was building this workflow. To fix, you’ll need to add an extra node to remap the event object so the template can understand it.

7

Jim thank you. Yes indeed this is your template. The issue i have now is that everything goes through audio even if i send a text message through WhatsApp maybe the whatsapp output has changed abit?

8

@Derrel Thanks for the confirmation.

Can you post the output of the WhatsApp trigger so I can compare? If it’s a lot of work to scrub out the private parts, happy for you to DM me instead.

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Thank you @Jim_Le how do i DM you?

1 Like
10

@Derrel Click on my profile picture and it’ll bring up my profile modal. There is a green message button to the right.

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