The idea is:
The ability to have a human interact with the webchat node.
My use case:
When a webchat comes in between business hours, I would like the ability of a human to interact with the customer, if it comes in after business hours I would like AI chat bot to handle it.
I think it would be beneficial to add this because:
It would be nice to have the ability to have human interaction with a webchat client.
Any resources to support this?
Are you willing to work on this?
Yes