whatsApp trigger and N8N

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Describe the problem/error/question

Peace be upon you. I’m looking for an Arabic speaker who can help me solve my WhatsApp connection problem with my N8N. If anyone is willing to help, please contact me on WhatsApp at this number: 01070058792 so I can access the device. I would be extremely grateful if anyone could help me because I don’t know how to solve this problem, and it’s causing me a lot of work problems. The issue I’m having is that the Webhook (or WhatsApp Trigger) isn’t receiving messages, and Webhook events in Meta show as sent, but there’s no response on my local N8N. Thank you.

What is the error message (if any)?

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Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
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Hey bro, how are you doing, WhatsApp issues, I sorted them out through Kapso, you can look into that, hope you can get it sorted.

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Welcome @abode_mohamed!

The issue is almost always that your local n8n isn’t publicly reachable. Meta’s servers need to send the webhook event to a public URL - if you’re running n8n on localhost or a private IP, those events will show as sent on Meta’s side but never arrive.

Quick fix: use a tunnel like ngrok or Cloudflare Tunnel to expose your local n8n temporarily, then update the Webhook URL in your Meta App settings to use the tunnel URL. Make sure the URL matches exactly what n8n shows in the WhatsApp Trigger node, and that the webhook verification token also matches. Once the tunnel is running, send a test message and watch the n8n execution log in real time to confirm it arrives.

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