WhatsApp Trigger in n8n not receiving messages (sending works)

Questions
1

Hello everyone,

I’m trying to link a WhatsApp account and trigger a workflow every time a message is received.

The setup seemed very simple at first, but clearly something is blocking it.

I created my application and configured all the credentials in n8n. I’m able to send messages, but I can’t receive them through the trigger.

Even when the app is active and my WhatsApp number is correctly configured in the API setup, nothing comes through — so I’m a bit lost.

Here’s what I’ve already checked:

  • Meta credentials in n8n are OK (both for the trigger and for sending messages)

  • Phone number in the Meta app is correctly configured

  • Test message reception in the Meta app works

  • Sending a message from n8n works

  • The n8n workflow is active

  • If I enable the webhook directly in the Meta app, it does receive messages

I’ve deleted everything and started over, but the issue remains.

Any help would be appreciated.

On N8N cloud

2

Is the workflow published/active?

3

Yes :confused: Same problem and the account is full verify

4

Could you perhaps refresh the credentials like delete the client id and secret and then make a new one and use that one and see if that works?