WhatsApp Trigger Node: Real messages are silently dropped, but Meta Test Button works

Questions
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Hi everyone,

I’m going a bit crazy with a specific issue regarding the WhatsApp Trigger node. I’ve just updated my n8n to the 2.0.3 version, but the behavior persists.

The Problem: The node validates the webhook URL successfully, but it seems to reject real messages.

  1. Meta Dashboard Test Button: When I go to Webhook fields > messages > "Test" inside the Meta API setup, the execution appears correctly in n8n.

  2. Real Messages: When I send a real message from my phone to the test number, NO execution is created in n8n. The node stays silent.

Troubleshooting I’ve done:

  1. Network Check: I pointed the Meta Webhook URL to webhook.site.

    • Result: Success. The real messages arrive at webhook.site with the full payload. This confirms Meta is sending the data correctly.

  2. Credentials: I double-checked the Access Token and Client Secret. They match the current App.

  3. Version Upgrade: I upgraded n8n to the 2.0.3 version today to ensure compatibility. It wasn’t working before that and it’s still not working.

The Question: Is there a way to debug why the node is dropping these requests?

Thanks for any help!

2

Try the following:

  • Make sure your workflow is published.
  • Make sure you are using the Production URL of your webhook, not the Test URL.
  • Select all possible fields on “Trigger On”

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I found out it was actually a issue from Meta, but thank you!!

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