WhatsApp Trigger not receiving real messages

Questions
1

Hi,
My WhatsApp Trigger node only receives Meta test messages, but not real incoming messages from my test (personal) phone.

Describe the problem/error/question

Works:
- “Send Test Message” from Meta → received in n8n
- Outgoing messages from n8n → WhatsApp work

Does NOT work:
- Real incoming WhatsApp messages
- n8n Executions = 0
- Meta “See Webhook Events” shows the message, but n8n never receives it

What is the error message (if any)?

I am not getting any error.

Please share your workflow

{
  "nodes": [
    {
      "parameters": {
        "updates": [
          "messages"
        ],
        "options": {
          "messageStatusUpdates": [
            "all"
          ]
        }
      },
      "type": "n8n-nodes-base.whatsAppTrigger",
      "typeVersion": 1,
      "position": [
        -192,
        -48
      ],
      "id": "b662ca4d-cc1f-47c0-ad14-20725e9284cc",
      "name": "WhatsApp Trigger",
      "webhookId": "e0421071-8c4c-491d-be20-64b7806056fc",
      "alwaysOutputData": true,
      "notesInFlow": true,
      "credentials": {
        "whatsAppTriggerApi": {
          "id": "06BcnuTAgwdUP3LB",
          "name": "WhatsApp OAuth account"
        }
      },
      "notes": "My 1 WhatsApp Workflow for since last 3 days."
    }
  ],
  "connections": {},
  "pinData": {},
  "meta": {
    "templateCredsSetupCompleted": true,
    "instanceId": "11cb63c1ba96fcae9dcfb5c5e443f920b6141ad52a940aab863243667fbb6319"
  }
} output returned by the last node

Information on your n8n setup

  • New Meta App → Business → WhatsApp
  • Using Meta sandbox test number
  • n8n Cloud
  • Workflow published
  • 1 node: WhatsApp Trigger (On Message)