# Whatsapp trigger not working **URL:** \ **Category:** Help me Build my Workflow\ **Tags:** whatsapp\ **Created:** [April 23, 2025, 4:53am UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858 "2025-04-23T04:53:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![carlos\_van\_kurczyn](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/carlos_van_kurczyn/32/69826_2.png) [@carlos\_van\_kurczyn](https://community.n8n.io/u/carlos_van_kurczyn)\ **Post date:** [April 23, 2025, 4:53am UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/1 "2025-04-23T04:53:02Z")
Hello, I am trying to make a bot with whatsapp but as soon as I stopped using the test number it stopped working. Im not receiving any messages, and the number appears as offline in Meta. The business is verified too ---
**Author:** ![mohamed3nan](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/mohamed3nan/32/188347_2.png) [@mohamed3nan](https://community.n8n.io/u/mohamed3nan)\ **Post date:** [April 24, 2025, 8:06pm UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/2 "2025-04-24T20:06:59Z")
Hi @carlos_van_kurczyn Test phone numbers provided by Meta for the WhatsApp Business API are intended for development purposes and come with limitations. > Test phone numbers allow you to send free messages for 90 days. ![image](https://europe1.discourse-cdn.com/n8n/original/3X/3/1/311d66c9c93f74dc11146231868e2f2477d590b2.png) That’s probably the reason that the number appears as offline in Meta ---
**Author:** ![carlos\_van\_kurczyn](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/carlos_van_kurczyn/32/69826_2.png) [@carlos\_van\_kurczyn](https://community.n8n.io/u/carlos_van_kurczyn)\ **Post date:** [April 25, 2025, 4:05pm UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/3 "2025-04-25T16:05:03Z")
Hey! What I meant is that test number works perfectly. But as soon as I changed to a real number it is not working. The number on meta platform appears as offline. And also on n8n I did make sure to change the business id ---
**Author:** ![issac\_hernandez](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/issac_hernandez/32/79049_2.png) [@issac\_hernandez](https://community.n8n.io/u/issac_hernandez)\ **Post date:** [May 7, 2025, 10:25pm UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/4 "2025-05-07T22:25:03Z")
Hey. I had a maybe similar issue. When I was working with the WhatsApp trigger node, the web-hook was only responding to the messages sent to the test number, so anything sent to the production number was being ignored. I finally found out that you need to subscribe your production number to the WABA (WhatsApp Business Account) with: ```auto curl -X POST \ -H "Authorization: Bearer $TOKEN" \ "https://graph.facebook.com/v22.0/$WABA_ID/subscribed_apps" ``` Where $WABA is your Whatsapp Business Account ID for the production number found in the app dashboard in the meta developers platform ---
**Author:** ![carlos\_van\_kurczyn](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/carlos_van_kurczyn/32/69826_2.png) [@carlos\_van\_kurczyn](https://community.n8n.io/u/carlos_van_kurczyn)\ **Post date:** [May 7, 2025, 11:08pm UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/5 "2025-05-07T23:08:33Z")
Hey! thanks for the help. Im not a tech person so sorry if its this very dumb. But where should I put that? thanks in advance ---
**Author:** ![issac\_hernandez](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/issac_hernandez/32/79049_2.png) [@issac\_hernandez](https://community.n8n.io/u/issac_hernandez)\ **Post date:** [May 8, 2025, 1:03am UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/6 "2025-05-08T01:03:49Z")
Well, that should be sent to the meta API from whatever platform you are using, thats on their docs, it can be a terminal command, a python script or whatever, I personally use Postman. [https://developers.facebook.com/docs/graph-api](https://developers.facebook.com/docs/graph-api) ---
**Author:** ![Pablo\_Martinez-Faler](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/pablo_martinez-faler/32/61884_2.png) [@Pablo\_Martinez-Faler](https://community.n8n.io/u/Pablo_Martinez-Faler)\ **Post date:** [October 8, 2025, 8:07pm UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/7 "2025-10-08T20:07:10Z")
Did anyone find a solution to this? So far, the only one that works for me is triggering from Make (which works) and sending it to n8n, but would love to avoid doing this ---
**Author:** ![devShopify\_sanchez](https://dub1.discourse-cdn.com/n8n/user_avatar/community.n8n.io/devshopify_sanchez/32/154611_2.png) [@devShopify\_sanchez](https://community.n8n.io/u/devShopify_sanchez)\ **Post date:** [January 26, 2026, 3:06pm UTC](https://community.n8n.io/t/whatsapp-trigger-not-working/104858/8 "2026-01-26T15:06:01Z")
thanks bro , work for me