Help! My goal is to adapt it for Customer Support. Instead of sending a static logo, I need the flow to:
Use an AI Agent to understand the customer’s question.
Dynamically look up and send specific product images/details from a database (like Google Sheets)."
My suggestion @Erick_Rdz
To upgrade it for customer support: you need to replace the last two steps. After transcribing, connect an AI tool to understand the question, then connect a database to find the matching product image and details, and finally send that info back instead of the logo and transcription.
First, make sure you have your AI and database (like Google Sheets) connected as “credentials” in your n8n settings.
Hope this helps!
You’ve already connected the main pieces WhatsApp - AI Agent - Google Sheets - Send Reply.
However, there are a few connections missing that are preventing data from flowing correctly.
Here is a corrected workflow structure:
Incredible, but it’s still not able to send the product image, right?
I need the product image too 